AF

AF logo
The AF office

Opportunities at AF

Would you like to work for one of the fastest growing and most innovative agricultural groups in the country? We want to hear from well-motivated, ambitious individuals with a passion for excellence, a drive to succeed, and a 'can-do' attitude.

Each year, AF also employs a number of university placement students and graduates. Find out more about the student placement and graduate opportunities at AF.

A wide range of rewarding and challenging careers are available including specialist buyers and traders, key account managers, marketing, accounts, HR and IT.

All roles demand a high level of customer service, and offer excellent benefits packages to exceptional candidates, including competitive salaries, 24 days holiday per annum (increasing with service), pension plan, training and development opportunities, social events, life assurance, a superb working environment and membership of AF, allowing discounts on both farming and non-farming related purchases.

If this sounds like the career path for you, please send your CV with a covering statement to explain why you feel you would be suited to a position at AF to hr@angliafarmers.co.uk or write to Harriet McCarthy, HR Manager, Anglia Farmers Limited, Honingham Thorpe, Colton, Norwich, Norfolk, NR9 5BZ.

Current vacancies

Customer Support Executive, AF Affinity Ltd, Full Time, Permanent

Overview of role

AF Affinity Limited are seeking a Customer Support Executive to provide full administrative support to customers across all sectors, products and services ensuring systems and procedures are in place. A key function will be to place orders, chase payments, support and help grow the largest product category, liquid fuel.

The role includes dealing with day to day customer enquiries, by phone and email. This involves taking the initial enquiry, collating relevant information, benchmarking products, responding to customers with the final price including service charge and VAT where relevant.

Day to day activities also include:

  • Manage and update customer details on various internal systems
  • Register new customers and businesses
  • Take card payments
  • Manage the assigned Affinity email boxes
  • Create orders for invoices received direct to the office
  • Place fuel orders, applying agreed margins and according to Affinity’s credit risk procedures
  • Oversee the staff benefits schemes
  • Send our e-news and letters to customers

Qualifications and Experience

  • Ideally possess a background in customer services, administration and/or purchasing
  • Demonstrable experience of being involved in undertaking and completing projects
  • Well organised administrator
  • Strong IT skills, Word, Excel and sound knowledge of Outlook

 Personal Qualities

  • Accurate and close attention to detail
  • Self-motivated and driven to see a job through
  • Used to working to very tight deadlines in a fast-paced environment
  • Ability to come up with ideas for improvement and development of projects
  • Team player but also able to work alone and use own initiative
  • Flexibility over working hours to attend ‘out of hours’ events as and when required

Apply to hr@angliafarmers.co.uk

Front of House Receptionist, initial 12 month full time fixed term contract with potential opportunities following this

Overview of role:

Key functions of this role will be:

  • To be the first point of contact for visitors to the AF offices
  • Provide refreshments as required for the board room and meeting rooms liaising with the Catering Supervisor at busy times
  • Book lunches for internal and external visitors ensuring correct information is recorded concerning numbers, times and special requirements
  • Liaise with the IT facilities Manager regarding IT requirements for internal functions
  • Assist in room set up / clear down (this would involve manoeuvring tables and chairs)
  • Co-ordinate the booking and setting up of meeting rooms/conferences and events
  • Be the point of contact for hosts of events/functions at the AF offices
  • Look after the pool car bookings across the company
  • Maintain and order the company’s stationery stock supplies and record on the database for stocktaking and accounting purposes
  • Sort and distribute incoming post
  • Ensure the reception area is clean and tidy at all times
  • Take responsibility for organising the staff dishwasher rota and circulate as required
  • Clean dishwashers on a weekly basis
  • Carry out general administrative duties as allocated by your manager
  • Assist the Contact Centre where necessary e.g. holidays and sickness absence

Qualifications & Experience

  • Computer literate in particular Microsoft Word, Excel, Outlook
  • English and Maths at GCSE or equivalent (Grade C or above or equivalent)
  • Experience of working within an office environment essential


Personal Qualities

  • Smart and presentable
  • Welcoming manner
  • Willing, can-do attitude
  • Sound and proven organisational skills
  • Used to working to very tight deadlines in a fast-paced environment
  • Able to work in a highly demanding atmosphere
  • Able to come up with ideas for improvement and development of the business
  • Team player but also able to work alone and use own initiative

 

Apply to hr@angliafarmers.co.uk